Billing Terms and Conditions

These Billing Terms and Conditions explain how you are charged when you shop at 2EZE Apparel, including payment, shipping charges, taxes, cancellations and refunds. By placing an order, you agree to these terms together with our Terms of Service.

1. Payment Terms

Full payment is required at checkout before an order is produced. We accept Visa, Mastercard and American Express, as shown on the checkout page. All transactions are processed securely by our third-party payment processor. More details are on our Payment Methods page.

2. When You Are Charged

Your payment method is charged when you place your order and the payment is approved. The charge appears on your statement as 2EZE Apparel or a similar name provided by our payment processor. You will receive an order confirmation email showing the total amount charged.

3. Pricing and Currency

  • All prices are listed and charged in U.S. Dollars (USD).
  • Prices may change at any time without notice, but the price shown at checkout when you place your order is the price you pay.
  • Customers outside the United States may be charged currency conversion or foreign transaction fees by their bank.

4. Shipping Charges

We use simple flat-rate shipping, charged once per order regardless of how many items you buy:

  • United States: $6.95 per order
  • International: $14.00 per order

Delivery times and destinations are explained in our Shipping Policy.

5. Sales Tax, Duties and Import Fees

Sales tax is added at checkout where we are required to collect it, based on your shipping address. International orders are shipped Delivered Duty Unpaid (DDU): customs duties, import taxes and brokerage fees are not included in your order total and are charged by your local authorities or the carrier on delivery.

6. Discount Codes

Unless an offer states otherwise, one discount code can be used per order. Codes must be entered before payment and cannot be applied to completed orders. Codes have no cash value, cannot be exchanged for credit and may expire or be withdrawn at any time.

7. Order Changes and Cancellations

You can change or cancel an order within 6 hours of purchase by emailing us. Canceled orders are refunded in full. After 6 hours, the order is in production and can no longer be canceled, although the shipping address can still be updated before the package ships. See our Cancellation & Modification Policy.

8. Returns and Refunds

  • Returns can be requested within 30 days of delivery. Items must be unworn, unwashed, in original condition with tags and packaging, and include proof of purchase.
  • Damaged, defective or incorrect items qualify for a free replacement or full refund, and we cover any return shipping.
  • For change-of-mind returns or a wrong size chosen by the customer, the customer pays return shipping and the original shipping fee is non-refundable.
  • Approved refunds are issued to the original payment method within 7 business days. Refunds cannot be sent to a different card or account.

Full details are in our Return & Refunds Policy.

9. Pricing Errors

If a product is listed at an incorrect price because of a typing or system error, we may cancel the order and issue a full refund, even after an order confirmation has been sent. We will notify you by email.

10. Billing Questions and Disputes

If you see a charge you do not recognize, a duplicate charge or an incorrect amount, please email us with your order number before contacting your bank. We reply within 1–2 business days and correct any billing error we find. Opening a chargeback first can slow down your refund while the bank investigates.

11. Customer Support

For billing questions, order updates or any other help, contact our support team.

2EZE Apparel
Address: 8437 Bell Oaks Drive, Newburgh, IN 47630, United States
Email: [email protected]
Support Hours: Monday–Friday, 8 AM–5 PM (Eastern Time)