Returns & refunds
If something isn’t right, here is how we make it right.
Damaged, defective or wrong item
If your order arrives damaged, has a print or manufacturing defect, or is not what you ordered, contact [email protected] within 7 days of delivery with your order number and clear photos. Once confirmed, we will send a free replacement or a full refund of the item — your choice. In most cases you will not need to send the item back; if we do need it, we cover the return shipping.
Wrong size or change of mind
Because every item is printed for you, we ask that you check the size chart before ordering. If you still need a different size or changed your mind, you may request a return within 30 days of delivery. The item must be unworn, unwashed and in its original condition. Return shipping for these returns is paid by the customer, and the original shipping fee is not refundable. Once the return arrives and is inspected, we refund the item price or ship the new size.
How to start a return
- Email [email protected] with your order number, the item, and the reason.
- Add photos if the item is damaged, defective or wrong.
- We reply within 1–2 business days with next steps. Please do not mail anything back before we confirm — we do not use pre-printed return labels.
Refund timing
Approved refunds are issued to the original payment method within 7 business days. Your bank or card issuer may take a few extra days to show it. If you have not seen your refund after that, email us and we will check.
Cancellations
Orders can be canceled for a full refund within 6 hours of purchase. After that the order is in production — see the Cancellation & Modification Policy.
Not eligible
- Damage caused by washing or use against the care instructions.
- Returns requested more than 30 days after delivery.
- Packages returned to us because of an incorrect address entered at checkout (we can reship for the cost of shipping).
Last updated: October 4, 2026